KEA Advisors on Behalf of Chastang Ford hiring Parts Manager in Houston, Texas, United States | LinkedIn (2024)

Job Description

Chastang Ford, Houston, TX Parts Manager

KEA Advisors is conducting a search for Chastang Ford who is seeking a successful parts manager for its Houston, TX location. The role is focused on earning and keeping customer trust and achieving best-in-class parts department financial and operational performance. Accountability, commitment, integrity, and passion for excellence in parts operations is a must.

Compensation ranges from approximately $84,000 annually contingent on experience + $6,000 annual car allowance as well 4% of Selling Gross Profit of the Parts Department per Ford Financial Statement.

Benefits:

• 401k plan with company matching
• Paid Holidays
• Paid Vacations and Birthday
• Medical, Dental, Long Term Disability, Critical Illness, Accident, Vision and Aflac plans
• Company paid Short Term Disability and Life Insurance
• Monthly dealer contributions to qualified Health Savings Accounts
• Employee discounts on vehicles, parts, and service work

Role Overview:

As the Parts Manager, you will report directly to the Fixed Operations Director/General Manager, leading the charge in optimizing departmental performance. Your focus will encompass everything from maximizing sales volume and gross profit to nurturing a culture of exceptional customer service and employee satisfaction.

Key Responsibilities:

• Supervise all aspects of the Parts Department, ensuring efficient operations and exceptional customer service.
• Drive sales and profitability through strategic inventory management and sales initiatives.
• Foster a positive and nurturing environment for all parts associates, leading by example.
• Maintain high ethical standards and uphold customer privacy and satisfaction protocols.
• Collaborate with other department managers to resolve issues and optimize overall dealership performance.

Primary Duties:

• Daily Monitoring of sales performance by all parts counter associates in relation to forecast by utilizing daily tracking tools.
• Daily monitoring and tracking of ASR parts availability and lost sales.
• Monitor parts obsolescence daily.
• Monitor and supervise factory stock order process and parts obsolescence return process.
• Work with other fixed operations department managers on daily problem resolution.
• Daily Monitoring of CSI index for current month and taking corrective action for negative results.
• Report daily to fixed operations director in all aspects of parts department operations; identify problem areas, performance against goals, CSI progress etc.
• Discuss daily with fixed operations director any parts / service interface issues that may be negatively impacting goal attainment or compromising effective inventory management.
• Work daily with individual parts counter associates on sales performance, up-sell opportunities, CSI issues etc.
• Monitor out of line expense conditions and work with fixed ops manager and controller for resolution.
• Monitor out-of-line asset management conditions related to the parts department. i.e.: open
• parts tickets, parts days supply, parts obsolescence, special order parts, parts WS receivables,
• parts returned checks etc. and provide problem resolution through disciplined action plans.
• Consistent attendance to the dealership weekly asset meeting to stay informed of above conditions.
• Work with all parts department associates to ensure that daily instruction and formal training is
• adequate to prepare all associates for successful completion of individual job objectives.
• Counsel service department associates in areas of deficiency within their area of performance.

Responsible for the Following Schedules:

• Open parts ticket report/WIP report
• Daily DOC/MIS
• WS receivable schedule
• Other parts receivables
• Parts returned checks, receivables schedule
• Various associate productivity and inventory management tracking reports provided by DMS

Competencies:

• Energetic and forward-thinking with high ethical standards.
• Analytical thinker with strong technical and operational focus.
• Well-organized team player with excellent communication skills.
• Trustworthy mentor with a decisive "big picture" perspective.
• Proficient in DMS systems.

If you are up for the challenge of taking a leader in commercial truck dealership parts operations to the next level, please apply.

Timeline:

• Applications will close July 1st
• You will be notified by July 8th if you have been selected for an interview.
• Anticipated start date is August 1, 2024

Summary:

Job Type: Full-Time

Salary: Approx. $84,000 annually + Commission + Car Allowance

Benefits:

• 401k plan with company matching
• Paid Holidays
• Paid Vacations and Birthday
• Medical, Dental, Long Term Disability, Critical Illness, Accident, Vision and Aflac plans
• Company paid Short Term Disability and Life Insurance
• Monthly dealer contributions to qualified Health Savings Accounts
• Employee discounts on vehicles, parts, and service work

Day Range: Monday – Friday

Ability to commute/relocate: Houston, TX Required